NCT05436548 The Work-life Check-ins: a Supervisor-driven Intervention to Reduce Burnout in Primary Care
| NCT ID | NCT05436548 |
| Status | Recruiting |
| Phase | — |
| Sponsor | Oregon Health and Science University |
| Condition | Burnout |
| Study Type | INTERVENTIONAL |
| Enrollment | 500 participants |
| Start Date | 2023-01-03 |
| Primary Completion | 2025-09-20 |
Trial Parameters
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Brief Summary
The objective of this study is to evaluate the effectiveness and process of frequent supervisor-employee check-ins in reducing burnout among employees of primary care clinics in Portland, OR. Healthcare workers are at risk for burnout and associated adverse health and safety outcomes, including chronic diseases and occupational injuries. Not only does burnout affect healthcare workers, but burnout also affects the quality of patient care. The proposed study will create a check-in process between supervisors and healthcare workers, which addresses supervisor support, awareness of services and resources, and work-life balance. The Work-life Check-ins project expects to see reduced burnout among employees participating in the check-ins intervention compared to those in the control group.
Eligibility Criteria
Inclusion Criteria: * At least 18 years of age * Employed at one of the 12 OHSU primary care clinics that weren't involved in the pilot study * Supervisors (medical director, practice manager, supervisors, leads) * Employees (patient-facing; back and front of the clinic) * Patient Access Specialists * Medical Assistants * MDs, RNs, NPs Exclusion Criteria: * Under the age of 18 * Employed at an OHSU primary care clinic that participated in the pilot study * Non-clinic employees