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Recruiting NCT07237919

NCT07237919 Improving the Accuracy of Artificial Intelligence Triage in Primary Care

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Plain-language summary for patients
Clinical Trial Summary
NCT ID NCT07237919
Status Recruiting
Phase
Sponsor University of Manchester
Condition Primary Care
Study Type INTERVENTIONAL
Enrollment 226,821 participants
Start Date 2025-04-01
Primary Completion 2029-04

Eligibility & Interventions

Sex All sexes
Min Age N/A
Max Age N/A
Study Type INTERVENTIONAL
Interventions
AI triageNo AI triage

Eligibility Fast-Check

Enter your details for a quick preliminary check. This does not replace medical advice.

What to Expect as a Participant

You will actively receive the study intervention — which may be a drug, biologic, device, or procedure.

This trial targets 226,821 participants in total. It began in 2025-04-01 with a primary completion date of 2029-04.

⚠ This information is for research awareness only. Always consult your physician before joining any clinical trial. Participation is voluntary and you may withdraw at any time.

Brief Summary

WHY ARE WE DOING THIS? When patients contact their GP practice, the first step is to work out what kind of help they need and how quickly it's needed. This is called 'triage' and is important for patient safety. Artificial Intelligence (AI) can help make triage faster. While AI is already being used in the NHS, we don't know how accurate it is or if it treats all patients fairly. WHAT WILL WE DO? We will collect anonymised data from patients that use an AI triage system called Patchs in GP practices in England. The project will last four years. We will analyse the data in four steps: 1. Look at data from GP practices using Patchs without AI triage to see how they currently triage patients and what problems they face. 2. Use data from GP practices using Patchs (both with AI on and off) to make the AI triage more accurate. 3. Check data from GP practices using Patchs with AI triage off to measure how well the updated AI system works. 4. Give the improved AI triage system to GP practices already using AI. At each step, we will check whether patients from different backgrounds are treated fairly. HOW WILL WE ANALYSE THE DATA? We will use statistical methods to compare the triage decisions made by the AI with those made by clinical staff. This analysis will also be used to check that the AI works fairly for patients from different backgrounds. WHAT DIFFERENCE WILL WE MAKE? Our research will show the problems with triage and explain how an improved AI system could help patients get the care they need more quickly.

Eligibility Criteria

Inclusion Criteria: * GP practices using the Patchs system Exclusion Criteria: * N/A

Contact & Investigator

Central Contact

Benjamin C Brown, MRCGP, PhD

✉ benjamin.brown@manchester.ac.uk

📞 +44 161 306 9966

Frequently Asked Questions

Who can join the NCT07237919 clinical trial?

This trial is open to participants of all sexes, studying Primary Care. Full inclusion and exclusion criteria are listed in the Eligibility Criteria section. Always confirm your eligibility with the research team before applying.

Is NCT07237919 currently recruiting?

Yes, NCT07237919 is actively recruiting participants. Contact the research team at benjamin.brown@manchester.ac.uk for enrollment information.

Where is the NCT07237919 trial being conducted?

This trial is being conducted at London, United Kingdom.

Who is sponsoring the NCT07237919 clinical trial?

NCT07237919 is sponsored by University of Manchester. The trial plans to enroll 226,821 participants.

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