NCT06272110 Promoting Equitable Access to Language Services in Health and Human Services
| NCT ID | NCT06272110 |
| Status | Recruiting |
| Phase | — |
| Sponsor | NYU Langone Health |
| Condition | Appropriate Use of Language Across Services |
| Study Type | OBSERVATIONAL |
| Enrollment | 17,500 participants |
| Start Date | 2024-04-29 |
| Primary Completion | 2026-07 |
Eligibility & Interventions
Eligibility Fast-Check
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What to Expect as a Participant
This is an observational study. You will not receive an experimental treatment; researchers will collect data based on your existing condition or standard treatment.
This trial targets 17,500 participants in total. It began in 2024-04-29 with a primary completion date of 2026-07.
⚠ This information is for research awareness only. Always consult your physician before joining any clinical trial. Participation is voluntary and you may withdraw at any time.
Brief Summary
This is a community-based study that will engage community and health care stakeholders to develop, implement, and evaluate a Health Literacy (HL)-informed, culturally- and linguistically- sensitive approach to improving language access services for patients with limited English proficiency (LEP) to promote health equity and reduce disparities in preventive health services use and health outcomes in New York City (NYC). This study will have a total of 4 phases that include a preparatory work phase (Non-Human Subjects Research), a pre-implementation phase, an implementation phase, and a post-implementation phase. Findings from the preparatory work and pre-implementation phase and discussions with key partners will inform the co-design of intervention strategies and endpoints for the later phases (implementation and post-implementation phase).
Eligibility Criteria
Inclusion Criteria (pre- and post- implementation phase): Post-visit survey (Patients/Caregivers): * Patient seen for ambulatory care preventive visit at one of the study locations OR caregiver of a pediatric patient seen for ambulatory preventive visit at one of the study locations. * 18 years of age and older * Willingness and ability to participate H+H EHR Reports: • Patient seen for ambulatory care preventive visit at one of the study locations Community survey (Community members): * Individual that attends community based organizations (CBO) events or uses CBOs' services * 18 years of age and older * Willingness and ability to participate Key Stakeholder interviews: Patients/Caregivers/Community Members Inclusion Criteria: In order to be eligible to participate, an individual must meet all of the following criteria: * Prefers to speak in Bengali, French, Spanish, Mandarin, or Polish * 18 years of age or older * Patient seen for ambulatory care preventive visit at one of the 4 study locations, caregiver of a pediatric patient seen for ambulatory care preventive visit at one of the 4 study locations OR a community member referred by a CBO * Willingness and ability to participate NYC H+H Leadership/Providers/Staff Inclusion Criteria: * Work at one of the 4 NYC H+H study locations that does language access related work or communicates with patients that prefer to speak a language other than English regularly. * Leadership (e.g., chief medical officer, Department Director, etc.), provider (Physician, Nurse, Resident), or staff (Interpreter, language access coordinator, clerical staff) at the NYC H+H location * 18 years of age or older * Willingness and ability to participate CBO Leadership/Staff Inclusion Criteria: * CBO leadership (Director/Coordinator) or staff (Case manager, Patient navigator, etc.) * 18 years of age or older * Willingness and ability to participate Exclusion Criteria (pre- and post- implementation phase): CBO Leadership/Staff Exclusion Criteria: * Does not have a working phone number * Uncorrected hearing impairment Post-visit survey (Patients/Caregivers): * Enrolled to key stakeholder interviews * Does not have a working phone number H+H EHR Reports (Patients): • No exclusion criteria Community survey (Community members): • Does not have a regular doctor in the US. Key Stakeholder interviews: Patients/Caregivers/Community Members Exclusion Criteria: * Speaks English very well (non-LEP) * Does not have a working phone number * Uncorrected hearing impairment NYC H+H Leadership/Providers/Staff Exclusion Criteria: * Does not have a working phone number * Uncorrected hearing impairment
Contact & Investigator
Hsiang Yin, MD
PRINCIPAL INVESTIGATOR
NYU Langone Health
Frequently Asked Questions
Who can join the NCT06272110 clinical trial?
This trial is open to participants of all sexes, aged 18 Years or older, studying Appropriate Use of Language Across Services. Full inclusion and exclusion criteria are listed in the Eligibility Criteria section. Always confirm your eligibility with the research team before applying.
Is NCT06272110 currently recruiting?
Yes, NCT06272110 is actively recruiting participants. Contact the research team at Hsiang.Yin@nyulangone.org for enrollment information.
Where is the NCT06272110 trial being conducted?
This trial is being conducted at New York, United States, New York, United States, New York, United States.
Who is sponsoring the NCT06272110 clinical trial?
NCT06272110 is sponsored by NYU Langone Health. The principal investigator is Hsiang Yin, MD at NYU Langone Health. The trial plans to enroll 17,500 participants.