Evidence-Based Quality Improvement to Reduce VA Primary Care Burnout
Trial Parameters
Brief Summary
Burnout is highly prevalent among VA primary care providers and staff, impairing productivity and retention, as well as safety, quality, and patient experience. In this pilot trial, the investigators will facilitate the development of burnout reduction interventions using an evidence-based quality improvement (EBQI) approach, and then evaluate the feasibility, acceptability and effectiveness of a pilot EBQI-facilitated burnout reduction intervention in a modified stepped wedge design in one VA region.
Eligibility Criteria
Site Inclusion Criteria: * 5 primary care clinics (2 VA Medical Centers \[VAMCs\] and 3 community-based outpatient clinics \[CBOCs\]) in 2 VA healthcare systems in 1 VA Veterans Integrated Service Network Provider and Staff Inclusion Criteria: * Primary care providers, registered nurses, clinical associates (e.g., licensed vocational or practical nurses), or administrative associates (e.g., clerks) on regular Patient-Aligned Care Team (PACT) teamlets at a study site. Site Exclusion Criteria: * All other VAMCs and CBOCs. Provider and Staff Exclusion Criteria: * Other primary care professionals at a study site. * Members of special types of PACT teamlets at a study site.